User guides for software
A good user guide can do the following things:
- Improve your customers' opinions of your software
- Improve your software sales
- Decrease your service desk costs.
This website covers the following topics:
- What a software user guide is. How a software user guide is different from other types of software documentation.
- The difference between a good and a bad software user guide. What makes an effective software user guide?
- We need access to information your staff have. To getting that information, your staff must give us their time. Therefore, we need management support.
- In the past, software user guides were produced as printed documents. Now, many software companies supply user guides in electronic format. What are the technical and commercial advantages and disadvantages of the two methods of delivery?
- Objections to outsourcing your user guide project.
- You should choose your suppliers carefully. TechScribe has an excellent record of designing and producing user guides for software since 1999.
For more information about user guides for your software application, contact TechScribe.
