User guides for software
A good user guide can:
- Improve your customers' perceptions of your software
- Improve your software sales
- Reduce your help desk costs
This web site provides brief information for purchasers of software user guides. It addresses basic issues that purchasers need to know about:
- What is a software user guide? How does it differ from other forms of software documentation?
- How do you discriminate between the good and the bad? What makes an effective software user guide?
- We need access to information that is locked in the minds of your staff. Obtaining that information means that your staff must take time out of their busy days, so we need management support to ensure that happens.
- Historically, software user guides were produced as printed documents. These days, software houses often supply user guides in electronic format. What are the technical and commercial advantages and disadvantages of the two delivery mechanisms?
- You may have objections to outsourcing your user guide project, so we address these issues.
- You should choose your strategic suppliers carefully. TechScribe has a proven record of designing and producing user guides for software since 1999.
For more information about user guides for your software application, contact TechScribe now.
